Head Office/ Warehouse Hub 1040 Birchmount Rd Scarborough ON M1K 1S4 Canada
P 416-486-6587 E connect@dtsinc.ca
DTS Inc. is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical and/or mental handicap or financial ability. Should you require any accommodation during the recruitment process, please let us know so we can make any necessary arrangements in advance.
Are you looking for a rewarding career in the field of communications?
DTS is always on the lookout for new talent to join our team.
At any given time, we have numerous career positions available to be filled. If you’re interested in advancing your career with DTS, please send us your resume.
Today’s meetings and events are dependent upon technological collaboration and information sharing as an integral part of every meeting. Although we strive to design a flawless system, support issues can occur. This is why DTS has a support team of trained technicians who staff our Support desk. They understand your environment and technology. Most system issues can be resolved quickly and easily over the phone; however, there are times when you may need on-site support and DTS can provide an on-site support technician based upon priority. DTS can provide complete support on location between 8:30a.m. and 5:30p.m. from Monday to Friday.
DTS responds quickly. Our phone lines are staffed by skilled technicians from Monday to Friday, depending upon your support agreement. We can guarantee to return troubleshooting phone calls within 20 minutes. All other calls are returned within one hour, Monday – Friday between the hours of 8:30a.m. – 5:30p.m.
DTS uses a Service Management System to track and monitor support ticket requests. We use a sophisticated ticket system to save important information for future reference.
In the event that the issues you are experiencing are too extensive to fix over the phone or on-site, your system may require complete replacement or repair. DTS provides loaner equipment installations to help you avoid unnecessary downtime.
